These are our most asked questions and their answers, but we know there are other questions out there, so if you would like to know something, don't hesitate and ask,
You are eligible If you are 18 or over and have your own bank account, you may open an online trading account with Legacy FX by clicking on the New User link above our top menu or open an account on our home page.
Opening an online trading account is immediate. Once you have filled in your details, you will receive an email with your user name and password, and you can start trading.
o open a trading account, you must supply:
- Identification clear photocopy of a valid ID ( i.e driver’s license , passport..)
- Proof of address – example copy of a utility bill showing your full name and address,
- If funding via Credit Card -a photocopy of the front and back of the credit card showing the last 4 digits on the front and 1st 4 digits on the back These can either be emailed to your account manager or uploaded through the member login page on the site (desktop or mobile versions).
What trading account types does Legacy FX offer?
Yes. A live account and a demo account. You can easily switch between accounts by selecting that account on the file tab.
Legacy FX is regulated under the Cyprus Securities & Exchange Commission and is therefore compliant with all E.U. regulations governing financial market transactions. Clients applications from from the U.S., Yemen, N. Korea and Iran will be denied.
Yes. Demo Trading Accounts are limited to 1-month. Following this period the demo account will be deactivated.. Please contact Legacy FX for further information.
No. A Demo Account is absolutely free and entails no deposits, fees or commissions.
Legacy FX provides Islamic trading accounts that enable clients of Muslim faith to trade global financial markets without compromising Sharia laws. These accounts are administered in accordance with the provisions and principles of Islamic Sharia laws in all matters relating to banking, for example, no interest, bonuses or usury. Islamic trading accounts holders enjoy all the benefits available in all other accounts, including a personal account manager who speaks the language of their choice, offers comprehensive support, as well as providing daily recommendations, market analysis and personal training.
Traders utilizing Islamic accounts also receive specially adapted promotional offers and other benefits. Islamic account calculations are based on a comprehensive and accurate study of the provisions of Sharia law by specialists to provide traders with lucrative and legitimate trading experience.
Legacy FX does not charge fees, commissions or rollover on Islamic Accounts. As with regular accounts, sale and purchase transactions are implemented immediately in the market; all transactions are closed before 5:00 PM Eastern Standard Time and then reopened, so as to avoid interest on swap transactions. Legacy FX encourages clients to consult with their religious authority regarding the compatibility of their trading account with their observance.
If you open an account from an Islamic country, your account will automatically be registered as an Islamic account.
Should you wish to change your status, or should you wish to transfer an account opened in a non-Islamic state, please contact your account manager.
Trading Conditions Questions
Legacy FX offers over 140 currency pairs, indices, commodities and stocks. At any moment, depending on which markets are open in any specific location on the globe, you may trade on most of these products.
The spot FX (foreign exchange) market is unique among world markets as it is open 24-hours a day. Forex is the market that never sleeps, somewhere around the world, a financial centre is open for business, meaning banks and other institutions exchange currencies every hour of the day and night, with relatively short gaps on the weekend. This provides maximum flexibility for traders
|New York Open||08:00||13:00|
|New York Close||17:00||22:00|
Legacy FX investors can trade on
Legacy FX offers one of the most comprehensive online trading academies in the foreign exchange industry.
A wealth of articles, eBooks and videos targets every level of forex trader – from the novice and through to the more experienced investors interested in deepening their understanding of forex in particular and financial markets in general. In addition, our webinars enable traders to pool experience and information, and our in-house staff of account managers, economists and seasoned brokers are always on standby to help you tackle even the most complex topics and challenges.
The company established within 2017, relationships and Agreements, with two Liquidity
- Leverate Financial Services Limited and
- Swissquote Bank SA
We Take No Commissions – except on Stocks – Legacy FX.com earns on each Forex trade from a mark-up embedded in the spread, which is the difference between the bid price and the ask price.
You can contact Legacy FX by mail, email, live chat or by using the online contact form. Please visit our Contact Page for further information.
Legacy FX’s main offices are situated at Q Tower, 5th floor, Ioanni Kondylaki 47, 6042, Larnaca, Cyprus.
After checking the details you have filled in, please contact Legacy FX using our live chat, email, phone or online form. Further information can be found on our Contact Page.
Contact our support department for any problems you may have. For details, please visit our Contact Page.
If you cannot log in, clear all cookies from your browser; otherwise, attempt using another browser. If you are still unable to trade, please contact us using our live chat, email, phone or via the online form on our contact information page.
Some options are marked “disabled”.
An option may be marked “disabled” if its online platform is disabled or its market is closed.
there are many errors that can occur but these are the most common ones if yours is not in there then contact support directly and we will try to resolve it asap
List of common Web-Trader errors
|“Invalid Trade Parameters”||One or more of your most recently entered trade parameters is invalid – most probably your lot size, stop-loss or take-profit values.|
|“No connection with trade server”||If all of your internet connection elements are operating, the Web-Trader server may be temporarily down.|
|“Too Frequent Requests”||Your account may be limited in the number of expert advisor requests, or else faulty MQL programming.|
|“Invalid Account”||If using a demo account, it may have expired. If a real account, please contact your Legacy FX account manager.|
|“Invalid Price”||With expert advisors, possible faulty MQL programming or high volatility.|
|“Invalid Stops”||Incorrectly placed stop-loss &/or take-profit orders.|
|“Trade is disabled”||Expert advisors &scripts have been disabled and must be enabled.|
|“Not enough money”||Insufficient funds to open a new position at the requested size.|
|“Too Many Orders”||You have more orders open than permitted (including pending). Contact your Legacy FXaccount manager|
You may deposit funds into your account by clicking on the payment button at the top of the WebTrader platform or the Trader Toolbar sidebar on the Legacy FX web page. You may also click on Deposit on your Personal Account main page menu.
You may withdraw funds from your trading account by clicking on Withdrawal on your Personal Account main page menu. Funds deposited by credit card can only be refunded to the credit card up to the amount originally deposited via that card. The remaining balance of that request will be wired to your bank account. Reminder, before processing your withdrawal request, Legacy FX requires you submit all compliance material (photocopy ID, a utility bill showing your full address, and – if using a credit card to fund and withdraw from your account – a photocopy of its front and back with the last 4 digits visible). For more details, please see our Terms & Conditions.
Withdrawals take a minimum of 3-5 business days upon completion of compliance requirements. For wire transfers, please allow for extra time, which is subject to the conditions governing banking services in your particular location.
You may deposit and withdraw using credit cards (VISA, MasterCard), debit cards (VISA Electron, Maestro), or wire transfer. At present, Legacy FX only enables transactions in U.S. Dollars, Euro’s and GBP.
TThe minimum first deposit depends on your account type – the equivalent of $500 for a Silver Account, $5,000 for a Gold and $25,000 for a Platinum Account.
Legacy FX does not charge any deposit or withdrawal fees.
No. Once an account has been opened, using a specific currency you may not change your account’s base currency.
No. You cannot transfer funds to a trading account that is in another person’s name.
A transaction cannot be cancelled; you can, however, immediately request a withdrawal for the full amount of your deposit. This will be processed almost immediately upon being credited to your account.
No. You cannot lose more money than you deposited on your trading account. Once you open a position, your margin will automatically update with every change in value. As your usable margin approaches zero, the system will generate a margin warning, and then a margin call – closing your position so that any loss you accumulate will be cover-able by your balance.
The terms for withdrawing is subject to the terms of promotion under which was received. For general guidelines, please refer to our Terms & Conditions
Legacy FX takes all necessary measures to secure client funds and ensure a safe trading environment. Client funds are insured and held in company-managed, segregated fiduciary bank accounts, which cannot be used for internal company purposes. Transactions are executed by Level-1 PCI-Certified international service providers, and servers are all located in data centres that are SAS-70 certified. Investor activities are secured by 256-bit RapidSSL encryption and our entire trading system is meticulously fire-walled. Our regulatory requirements include constant comptroller supervision and monthly submission of financial reports to an external accounting firm. We are required by law to maintain sufficient liquid capital to cover all client deposits and expenses. Legacy FX continuously reevaluates policies, standards and procedures, and continuously updates its techniques and technologies.